Welcome to Shree Balaji Super Market. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you use our website, mobile application, or in-store services.
1. Information We Collect:
We collect basic personal information such as your name, mobile number, delivery address, email (optional), and order history to fulfill your grocery orders and provide delivery updates.
2. How We Use Your Information:
- To process and deliver your supermarket orders accurately and promptly.
- To send real-time SMS/WhatsApp order tracking and service notifications.
- To offer customer support, resolve queries, and process returns/refunds.
- To inform you about special discounts and festival offers (you may opt out anytime).
3. Data Security & Sharing:
We do not sell, rent, or trade your personal data to third parties. Your delivery details are only shared with our assigned delivery partners strictly for delivering your orders.
4. Contact Us:
If you have any questions or concerns regarding our privacy practices, please contact our support team.
Have questions regarding our policies?
Reach out to our customer care team anytime.
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